In order for the practitioner to provide a knowledgeable recommendation, the job description with the essential assigned duties annotated and a PEM form for the job should be provided to the employee to give to her/his practitioner. The use of these forms does not insulate a user from liability or create a presumption that discrimination did not occur. The Interactive Process can begin in a number of ways. ta SKN The campus will explore reasonable accommodation options when an employee requests accommodation, or there is evidence that an employee may need accommodation due to a covered disability. hbbd```b``:"kd6di`f0^ X|9$x hH : This includes: Evaluating the employee's functional abilities and limitations; Exploring options available for an accommodation. SAMPLE FORM FORMONITORING ACCOMMODATIONS JAN offers the following sample form as a tool to assist in the interactive accommodation process. If the employee is not a top performer or a malingerer,the supervisor doesn't want to engage; "thats when things go wrong," he said. Asking for all medical records will rarely, if ever, meet this test. h* e N N N h* e e }* N e e f* N f* r ) T * y d b) R* * 0 * p) 0 v p 0 * 0 e * D 8 t h* h* * N N N N 0 " Professional Pointer: Employee use of FMLA leave, particularly when the leave taken is intermittent, can be one of the more challenging leave-related situations employers face. The important thing for employers to remember is not to ask for too much information. | 2 p.m. var currentUrl = window.location.href.toLowerCase(); The ADA requires an "interactive process" between a disabled employee and her employer in the search for a reasonable accommodation. Please enable scripts and reload this page. xksF{fQ4A.x&v^zMt$c%(Rr`fZMdrb,. Schwarz offered the example of an employee who is chronically late for work and starts receiving write-ups and warnings. Douglas Schwarz, a partner with Morgan, Lewis & Bockius LLP, said that recognizing when someone has requested an accommodation is not always an easy thing to do, especially because there's no bright-line event or statement that triggers the employers obligation to participate in the interactive process. The following situations and solutions are real-life examples of accommodations that were made by JAN customers. This agreement should be documented. It is understood that any problems that may arise during this transitional work period should be discussed openly and supportively. "I advise employers to bend over backwards to help somebody who is saying, 'I need some help'for something that might possibly be a disability, whether or not you like the person,"Fram said. ", Often, employers cause a breakdown in the interactive process because they're just not trying hard enough. Example C: A new employee, who uses a wheelchair, informs the employer that her wheelchair cannot fit under the desk in her office. Many employers dont want to, because they dont want to hear what JAN says, but you can be sure that if youre sued the employees lawyer will be calling JAN. You cant hide your head in the sand on this. The law does not require the use of these or any other forms to make a request for a reasonable accommodation or to engage in an effective, good faith interactive process. If the employee is not eligible for (or chooses not to select) medical separation, the employee may be involuntarily terminated for non-performance. Shortly thereafter, the company terminated the plaintiff's employment after she failed to report to work due to child care issues. hVnF}LwYIn]m2Y$gnVUmP;gJ+Jh1LN[Vx0;(EfxTB-[e MJ r !w2e!CJVF4""5\IexNVr7Zr':A] ;90Zj5RlQJu9MUJrZ?fi%Pz66 ~E>yQ%^4mv2TP4& ^>r9yHk*@bM45Z]{Vx\i#sL#~wTGX*Wd9ElUozj(F$Y~(*L8rp!o_TMYe**5//Z"s5WMo*tpvjgOnaH6>Ia=YLEUp}C|X3rbartqs\A:7rg7J{|Ar#fQ}'>MS *PbX6b=*y/~'JOr!hgT.t-k]%~Ma!ED]J\Q68xE.~2TY$?G!2HSD ADA Reasonable Accommodation Interactive Process Letter + : UNIVERSITY OF CALIFORNIA, SAN DIEGO EMBED Word.Picture.6 SANTA BARBARA ( SANTA CRUZ BERKELEY ( DAVIS ( IRVINE ( LOS ANGELES ( MERCED ( RIVERSIDE ( SAN DIEGO ( SAN FRANCISCO Reasonable Accommodation Agreement Date: Dear [Mr./Ms. Take the employee's expressed preferences into consideration. The person writing the email should make sure that the change in process is communicated clearly. As part of this assessment process, the ADA requires that an employer engage in a timely, good-faith and meaningful interactive discussion with the employee. Employees who are receiving accommodations need to understand that they should let their employers know if there are changes or problems with the accommodation and who specifically to contact. Once an accommodation request has been received, the employer should gather whatever information is necessary to process the request. The Equal Employment Opportunity Commission (EEOC) enforces the protections provided to employees with disabilities under the Americans with Disabilities Act (ADA). If an accommodation is not considered reasonable, refer to Sections IV and V below. One good approach is to withhold the employees name and identifying information from outside resources. (Marginal functionsare responsibilities that, once altered or removed, dont change the primary purpose of the job.) JAN offers the following additional information and tips for the interactive process, starting with the accommodation request: The interactive process starts with an accommodation request from an employee with a disability so it is important for employers to be able to recognize a request. <> <>/Font<>/ProcSet[/PDF/Text/ImageB/ImageC/ImageI] >>/MediaBox[ 0 0 612 792] /Contents 4 0 R/Group<>/Tabs/S/StructParents 0>> hn U ji.3 The law requires that employees and employers engage in the Interactive Process. <> The company was able to edit these forms to fit its needs. "Often the request doesn't come until, for example, theres a performance management action thats going on." <>/Metadata 73 0 R/ViewerPreferences 74 0 R>> They are excellent. In this regard, the court observed that Time Warner had "a record of granting [the plaintiff's] numerous accommodation and FMLA leave requests back to 2013, even when it was not required to do so by law. I ^ b h ) , z |n`n h\ B*OJ QJ ^J ph hn B*OJ QJ ^J ph h\ >*B*OJ QJ ^J ph $h\ h\ >*B*OJ QJ ^J ph $h\ hn >*B*OJ QJ ^J ph hn 56OJ QJ \]^J hn hn B*OJ QJ ^J ph h}R OJ QJ ^J hn OJ QJ ^J hn B*OJ QJ ^J ph hn OJ QJ ^J %6 7 C g S T 0 hFj! ", In concluding that the plaintiff's ADA failure-to-accommodate claim also could not proceed, the court pointed to her failure to engage in the interactive process required by the ADA, including her refusal to try leaving the office at 4 p.m., as proposed by the company, or explore public transportation options to address her traffic-related anxiety. 3 0 obj 2 0 obj endobj endstream endobj startxref hn CJ ji.3 Ask your employees if they have any thoughts on what might help. | 1 p.m. If assistance is desired, please call the ACCES Consultant at (858) 888-8888. After Completing FMLA, The Employer Uses The Interactive Process And Lawfully Terminated Its Employee The crossroad between the protections of the FMLA and the ADA is somewhat difficult to navigate. The original accommodation was a "transitional accommodation," that is it was intended for a specifically defined purpose and time period has elapsed; The employee indicates that a new accommodation may be necessary; or. If on account of disability an employee continues not to perform the essential functions of the job, either because s/he refuses to utilize offered accommodations or because even reasonable accommodations do not enable him/her to perform the essential functions of the job, the employee may be eligible for medical separation. Need help with a specific HR issue like coronavirus or FLSA? Find the latest news and members-only resources that can help employers navigate in an uncertain economy. While she did not submit a formal accommodation request, and the company had concerns that she would be unable to perform certain aspects of her job while at home, it nevertheless allowed her to leave the office in the early afternoon and work from her home for the remainder of the day. JANis a free national resource for employers looking for help with accommodations. No Past Exhibit Booths for Interactive Process. A large company wanted to standardize all of the accommodation requests it receives. c'`WpPs%<8 I\`aC~",&,b)qo)&ZG*#TFL*#QTy`^`t"d+p[|:n.Hmb]7Dx=>J ?|wadG 1fO7,m/I?viwMkO % An important step in the performance review process is choosing the standard for the evaluation. This tech company uses their own platform to house their employee handbook, which they call an "employee manual.". The interactive process can begin when the employee makes the request. Trello. "Employers need only enough to show (1) that theres a disability, and (2) the employee needs an accommodation." DOC Reasonable Accommodation Agreement - sample letter "Thats what courts will look at: [whether there was] a thorough, fair effort to communicate and find an accommodation. Have employee sign the Medical Release Form (Figure 5) and provide the job description that lists the essential job duties of the position. Then select the most appropriate accommodation for you and your employee. The interactive process can begin when the employee makes the request. %%EOF stream 3 0 obj After an employee requests accommodations, the employer must take the appropriate steps. Equal Employment Opportunity Commission, For more training and information on the interactive process, see JAN's Just-In-Time Training Module ", For information on the interactive process in relation to service providers, see, No Blog Posts available for Interactive Process. Once the employer has notice of a disability and the need for an accommodation, the ADA requires (1) direct communication between the employer and employee to explore in good faith the possible accommodations; (2) consideration of the employees request; and (3) offering an accommodation that is reasonable and effective.. ", "Document the whole thing from start to finish either you did the process or you didnt,"he said. The purpose of an accommodation is to enable the employee to perform the essential functions of the job. It may also come as a result of administering FMLA leave or a workers compensation claim. If you are claiming undue hardship, you need to be able to articulate why youve met that standard. It was created to assist you while you are recovering. Responding to Employee Accommodation Requests under the ADA: Navigating when deciding on whether a suggested accommodation is unreasonable or presents an undue hardship. The point of the process is to remove barriers that keep people from performing jobs that they could do with some form of accommodation. An employee submitted an accommodation request for an ergonomic chair due to a back injury. When an employee becomes unable to perform the essential, assigned duties of the currently-held position as a result of a covered disability, the Berkeley campus is committed to providing services to assist the employee.