viagogo charge for cancelling sale
Sellers can Report a Problem using the Report a Problem link on the online confirmation page. Piggyback tickets may not be sold in the same listing. If the listed ticket is not delivered, viagogo shall have the right to charge the Seller a replacement fee and other charges, as specified in Section 5. This Agreement (and all documents incorporated by reference) constitutes the entire agreement between the parties pertaining to the subject matter hereof and supersedes all prior agreements and understandings between the parties hereto with respect to the subject matter hereof, whether written or oral. We often link to other websites, but we can't be responsible for their content. When I first saw the tickets on your site the price given for these were30 so 60 for two. Why do my tickets have someone elses name on them? In this instance we will hold the sum of AUD133.20 from your future sales payments. I called back of which a different agent explained the situation and no tickets were available. What is the viagogo complaint handling process? 1.1 Introduction. Editor, Marcus Herbert. Ticket listings are a representation of actual seat location. You may only use the Services if You can legally enter into and form binding contracts. This fee will be deducted from your payment. 6.7 Third Party Information. Under no circumstances is viagogo liable for any additional costs You incur if you purchase tickets from a third party for tickets you were unable to purchase on viagogo. 2.15 Substituted Seat Locations. So; I went on the hunt again, and found some more decent(ish) tickets for the extortionate price of 500.44 ([protected]) with an absolutely absurd bookin fee, but again, I'm not here about the price, I'm here because, as you can probably guess, early this morning I received another email informing me that the purchase had AGAIN been cancelled. Once We obtain an authorisation from the Buyer, We notify the Seller of the sale via email and/or telephone, and We confirm to the Seller that the Buyer is willing to pay the listed price, booking fees, delivery fees, and taxes on our fees. I entered the incorrect email when registering, how do I change it? After confirming I was happy to sell they sent an email saying that o needed to post them today (which is not possible as I am away). I have had to change my shifts and take unpaid leave in order to attend this show and I am not happy with the outcome. Due to the change in venue which is completely understandable, It feels to me I wasn't offered / or giving adequate advice support to get my tickets amended to attend the new venue. You agree that We may report any activity that it suspects violates any law or regulation to appropriate law enforcement officials, regulators, or other relevant third parties. We use you're site often and I am very disappointed with the lie you sold. At no time do We provide the Buyer's payment information to the Seller. I don't know if I need to talk. The Seller will be paid 5 - 8 days after event if the delivery of the tickets was successful to the buyer. As you could not provide the tickets for your sale 9799872, we have had to cancel this. Typically, upon the Buyer completing the transaction, We collect payment from the Buyer for the listed price, booking fees, delivery fees, and taxes on our fees. We don't as a general policy investigate the solvency of companies mentioned (how likely they are to go bust), but there is a risk any company can struggle and it's rarely made public until it's too late (see the. How does Complain.biz work. Note that this is separate from any VAT viagogo is required to charge on its fees. we are looking into it, had to call back again to be told still looking into it ! 2.1 Requirements. 3.1 Accurate Descriptions. You and viagogo are independent contractors, and no agency, partnership, joint venture, employer-employee or franchisor-franchisee relationship is intended or created by this Agreement. Nothing in this Agreement is intended to confer benefits, rights or remedies unto any person or entity other than the parties hereto and their successors and permitted assigns. As I do not buy concert tickets that often I had no idea this was a scam, payed for tickets was told would receive no later than 3 days before event had to send 4 emails only got a reply from 1, finally found your phone number on the day before concert and called then to be told don't worry? You also grant Us a non-exclusive, transferable, worldwide, paid-up, royalty-free right and license to reproduce, modify, adapt, publish and display on the Site and on the sites of our marketing partners your descriptions of tickets listed for sale. order was cancelled! We have the right to withhold payment or collect repayment if the event was re-scheduled or cancelled or if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. The sale of stolen property on viagogo is strictly forbidden and violates local, country and international law. The Viagogo Platform allows contracts for the sale of Tickets to be concluded. 21 July 2021 at 2:53PM edited 21 July 2021 at 2:55PM pbartlett Forumite 1.4K Posts I'm Travelling - where and when will I receive my tickets? Thus, the ticket price shown (before our fees) may include VAT (UK or other) as appropriate. If you cannot use the tickets you purchased and there is still time before the event date, we advise you to re-list them by clicking on the "Sell" link on the event that you have tickets for. I can't believe they are allowed to do this and that there is no method of recourse especially when I told them within the hour I didn't want the tickets. You warrant that you are over 18 years old and have the legal capacity to make the transaction. Some jurisdictions do not allow the exclusion or limitation of incidental or consequential damages, so the above exclusions or limitations may not apply to you. This complaint was posted by a verified customer. We may also first deduct any amount you owe us from any amount we owe you. Any unauthorized reproduction, modification, distribution, transmission, republication, display, or performance of the software or the content on the Site is strictly prohibited. If We change this Agreement, We shall post a revised version of this Agreement, which shall automatically replace the terms of this Agreement. Some jurisdictions do not allow exclusions of implied warranties or limitations on how long an implied warranty lasts, so the above exclusion may not apply to you. 6.9 Change or Suspension of Site. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable solicitors' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. navionics hotmaps platinum east lake list; luigi's mansion 3 electrical socket locations. 2.10 Seller's Confirmation. Such notice shall be deemed given one business day after the email is sent. You shall indemnify and hold viagogo and (if applicable) any parents, subsidiaries, affiliates, officers, directors, agents and employees harmless against all liabilities, costs, interest and expenses (including reasonable attorneys' fees) incurred by viagogo that arise out of any third party or governmental claim that involves, relates to or concerns (i) any local, regional, country, or international tax obligation or amounts due or owing under any tax regulation, law, order or decree or (ii) any dispute concerning the tax status of viagogo. The software and the Site, including without limitation all text, graphics, logos, buttons, images, audio clips, and computer programs, are the property of viagogo or its suppliers, and are protected by country and international copyright, trademark and other intellectual property laws. viagogo charge for cancelling sale. We reserve the right to withhold payment if We have a good faith basis to believe such sales were unlawful or otherwise made in material violation of this agreement. The original face. This includes, without limitation, material that announces a website or invites the Buyer to visit a website other than viagogo, catalogues, business cards, business reply cards, bookmarks, coupons, flyers, solicitations or other marketing or advertising material. 7.5 Miscellaneous. I immediately emailed them to say I wanted a refund when I realised how much the official tickets were still being sold for. Except as provided herein, You agree not to promote the sale of tickets posted on viagogo through any other site. As the concert is yet to happen I wish to have my tickets refunded in full as the full price was kept until it showed up on my bank statement and on my confirmation email, by which time it was too late how do two tickets at 103 each make a total of 283 ? You also agree not to separately contact the Buyer at any time for any reason. No amendment, modification or supplement of any provision of this Agreement will be valid or effective unless made in accordance with the express terms of this Agreement. Always remember anyone can post on the MSE forums, so it can be very different from our opinion. Address: viagogo, Rue de Lyon 109, 1203 Genve, Switzerland. We still haven't reached peak Viagogo. I have contacted the numerous times as they are using a slightly wrong email address for my PayPal therefore it isn't going into my account.my PayPal email is [protected]@ hotmail.co.uk but they repeatedly keep trying to send it to jenna-williams1'@hotmail.co.uk. You may not assign or transfer this Agreement, or any of its rights or obligations, without the prior written consent of viagogo, which We can refuse in our sole discretion. The Members acceptance of these General Terms of Use of the Viagogo Platform allows you (You) to access the Viagogo Platform that serves to bring together Sellers and Buyers and to make transactions on the www.viagogo.com site according to the terms defined below. This info does not constitute financial advice, always do your own research on top to ensure it's right for your specific circumstances and remember we focus on rates not service. viagogo AG is registered in Switzerland, Company No. The OP never checked properly on either of their accounts if the listings were cancelled. "Comparably priced" replacement tickets are determined by viagogo in its sole and absolute discretion. Ticket listings are a representation of actual seat location. women's ray ban sunglasses sale; cnut the great cause of death. (c) You otherwise owe viagogo a specific amount; or (d) You otherwise breach this Agreement or owe Us a specific amount, then you authorize viagogo to withhold payment or charge your Payment Method any amount you owe us and all costs viagogo incurs due to your conduct, including but not limited to the cost of replacement tickets or related passes, coupons, gift certificates, refunds, and other costs required to compensate the Buyer or Seller for his or her bad experience. 11th June - emailed to ask if my tickets were valid for new venue as I had read online that is was being relocated By using this Site, You agree to accept such risks and agree that viagogo is not responsible for the acts or omissions of users on the Site. I bought a UFC ticket from Viagogo around 4th June 2017 and I wasn't able to print the eticket since then, the eticket were a blank piece of paper when I open it on my computer. . please see in bul point the notes I have made which should evidence the disappointing communication The Seller is responsible for determining whether it/he/she is required to account for VAT on the sale of the ticket. How do I find tickets I've already downloaded? We often link to other websites, but we can't be responsible for their content. I sent them a message on why will I only be paid 5-8 working days after the event, not when the buyer receives them. This is so we can promote the sale of tickets and items that You list for sale. All sales are confirmed automatically, the Seller authorises viagogo and Paris Saint-Germain during the Listing process to de-activate the original ticket once it sells. We endeavour to rearrange delivery with the customer or arrange a collection point. 2.4 Listing. We were due to see Ricky Gervais at the Mayflower in Southampton today, Monday 19.6.17 at 7.30pm. In addition, You shall not now or in the future contest the validity of viagogo's Intellectual Property. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. The revised version of this Agreement is automatically effective after it is initially posted on the Site. 3.3 Laws and Regulations. You also warrant that you own the tickets and are authorized to transfer or resell the tickets. 6.6 No Agency. Please DO NOT add attachments that contain your or other peoples personal information, if you dont want it to be visible to the public. Your continued use of the Site and the Services following viagogo's posting of a revised Agreement will constitute Your acceptance of the revised Agreement. For Customer Service enquiries, please visit our help centre. You agree that We shall not be liable to You or any third party for any modification, suspension or discontinuance of the Site or any Services under this agreement, for any reason. 7.3 Additional Policies. 6.11 Permitted use. Do note, while we always aim to give you accurate product info at the point of publication, unfortunately price and terms of products and deals can always be changed by the provider afterwards, so double check first. When asked what happens now as it was for people with learning disabilities so specialist transport & staffing had been arranged and paid for? Thus, the ticket price shown (before our fees) may include sales or value added tax (US or other) as appropriate. 13th June 2017 - email received to say I was being refunded The company, which was founded in London in 2006, has a network of more than 60 global websites with customers in 160 countries. You will need a username and password to access the Site and use the Services. To register, You must provide your real name, address, phone number, and email address. Comments: 0. 7.1 Ownership of Intellectual Property. My parents went as a birthday present to find it outdoor in a field not in the castle with a crowd of 2000. 3.3 Laws and Regulations. Due to a unforseen circumstance, the listing was quickly pull off and cancelled right after I was notified of the sale, which was 8 days before the concert. If the Seller is required to account for Tax on the sale of the ticket, the Seller should include the Tax (i.e., total) when setting ticket prices on the website. 23rd May 2017 - tickets are available to download https://www.youtube.com/watch?v=mGXViB2y2ys. I entered the incorrect email when registering, how do I change it? I've sold WC tickets more than a month ago and Viagogo doesn't pay me. 2.2 Registration. viagogo reserves the right to prohibit anyone who brings a fraudulent claim from having further access to our website. "are you sure you want to back out of the sale, the average price for estimated tickets would be $xxx which will be charged to you if you proceed", Its likely impossible to work out in an automatic way how much replacement tickets would cost. We reserve the right at any time to modify or discontinue, temporarily or permanently, the Site or any part of the Site with or without notice. David Birdsall. I would like a reply to this email I know I have a 1 in 4 chance of receiving one. You agree to cooperate fully with such investigations, including without limitation providing Us specific information regarding your right to a ticket, the source of a ticket, your acquisition of a ticket, and the price You paid for a ticket. To register, You must provide your real name, address, phone number, and email address. 1.1 Introduction. Closing of accounts or opening and maintaining more than one account does not alter your total liability to us, and we may combine amounts due to us from multiple accounts. HERE IS THE MESSAGE U SENT - AND IT ISN'T RIGHT THE PARTY RECEIVED THE TICKETS AND WENT - I HAVE THE RACKING NUMBER AND PROOF THEY RECEIVED THEM - NOW PAY ME MY $900+ For all tickets You list as the Seller, You warrant that Your descriptions of the tickets accurately detail and describe the tickets offered for sale. 2.9 a) Exception to Sellers Obligation to Confirm. Our liability to You or anyone else in any circumstance is limited to the lesser of (a) 200, and (b) the total value of all tickets and other items you bought and/or sold via the Site during the action allegedly giving rise to liability. You are not permitted to use this website other than for the following, private, non-commercial purposes: (i) viewing this website; (ii) buying and/or selling tickets on this website; (iii) viewing transaction details; and (iv) making use of other facilities that may be provided by this website. Except for the express warranties stated in this agreement, We provide the software, site and services on an "as is" basis and "as available" basis without any warranties of any kind. By Posted cordelia movie spoilers In the term oxidizing means whmis. I don't think you've got much to stand on here as you agreed to all of this as part of the service in trying to sell the tickets, I do think it's a little shady if they never told you how much the replacement cost fee would be prior to cancellation; Was there a warning prior to cancellation e.g.