studentuniverse refund policy

StudentUniverse | Better Business Bureau Profile If you have a flight booked for later in the year, your flight may or may not be eligible for a refund, depending on the airline. Some bookings and other products and services made available by StudentUniverse are subject to additional terms and conditions disclosed to the buyer during the order process. For any excursion or other tour that you book while on travel arranged by us, your contract will be with the operator of the excursion or tour and not with us and your legal rights in connection with such excursion or tour will be against that operator. When you call multiple times, it wont move you up in the queueitll only ask if youd like to delete your place in line. You agree to accept that in those circumstances the alternative ATOL holder will perform those obligations and you agree to pay any money outstanding to be paid by you under your contract to that alternative ATOL holder. Additional costs are your responsibility. Do you have better flight specials available by phone. Where we incur any liability for a cancellation fee or charge for any booking that is canceled, you agree to indemnify us for the amount of that fee or charge. Any fines, penalties, payments, delays or expenditures incurred as a result of such documents not meeting the requirements of those authorities will be your sole responsibility (except to the extent caused by fault on our part). A package arranged by us will be a Many times the airline shown on your ticket is not the airline you actually booked your ticket with (i.e. StudentUniverse is not an insurance company. We strive to make sure your travel arrangements are satisfactory. 99% off Student Universe Coupons | Mar Coupon Codes We strive to resolve any dispute amicably. Students are required to pay all, or a portion, of their tuition and fees for any registered course unless enrollment is officially cancelled prior to the start of university classes. All departure and arrival times on your flight ticket are provided by the airline and are estimates only. Along with helping students with special offers and discounts, the StudentUniverse holds the right to check and verify a student's identity. If you do not fly on the departure portion of your reservation, you will lose the full value of your ticket(s). Please check your airline's policy. How much can I bring? Our agents cannot enter these codes once an order has been placed online. your hotelier) and your travel consultant as soon as possible who will endeavour to put things right. www.cdc.gov. We recommend you continue to watch your airlines specific policy and encourage you to reach out to them and ask them to extend the deadline if needed. Once the situation does stabilise, and if your airline allows, we can advocate for refunds on your behalf. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. We are not responsible for the provision of the excursion or tour or for anything that happens during the course of its provision by the operator, except to the extent caused by fault on our part. in Student Universe coupons 10% OFF COUPON CODE 10% Off w/ Promo Code Shop Studentuniverse.com and receive 10% discount on your total order with code at checkout. The construction, validity, and performance of these Terms and any disputes between the parties shall be governed by and construed according to the laws of the Commonwealth of Massachusetts, without giving effect to its conflicts of law principles, and any federal laws applicable therein. The name on the credit card can be different than the name of the traveler. The Student Union charges for various services including, but not limited to, audio-visual equipment rental, facility rental, technical assistance, and graphic design and related printed/copying. Some countries have reopened borders to international travelers, with guidelines or restrictions. If we can't resolve your complaint, go to abta.com to use ABTA's simple procedure. If, for any reason, any travel service provider is unable to provide the services for which you have contracted, your remedy lies against the provider, and not against StudentUniverse. Your home country and destination country will likely have travel requirements. You agree that you are bound by such additional terms and conditions. Your travel credit can be found in My Wallet. In the event that payment has been made to StudentUniverse by credit card, you agree that you will not seek to charge back your payment to StudentUniverse. Sound good? Please note that for all air bookings a service fee of up to 16 will apply. Also, be advised that certain foreign facilities such as air-conditioning systems in public places, hotels, and motor coaches may not be up to U.S. standards. Amendment and cancellation policies differ per hotel. Please contact us to see if your booking qualifies. Without this, you can be denied boarding. Take advantage of our promo codes and special offers to save even more. This is very common, just make sure you have the card holder's permission! It is your responsibility to collect all travel documents from us prior to travel and to observe all airline check-in times and requirements (many airlines allow you to check-in online within certain timeframes). Please see our booking conditions for information, or for more information about financial protection and the ATOL Certificate go to: www.atol.org.uk/ATOLCertificate. If you arrive late for a flight according to the airline's check-in requirements, or miss a flight, for ANY reason you will lose the total value of your ticket. We bring to your attention the existence of a 'Community List', which contains details of air carriers that are subject to an operating ban within the EU. Prices are per person and inclusive of tax unless otherwise indicated. If you do not receive an ATOL Certificate then the booking will not be ATOL protected. It is your responsibility to ensure that you have valid travel documentation, including but not limited to passports, visas, transit visas, green cards, and/or certificates of authenticity, which meet the requirements of immigration and other government authorities at every destination. StudentUniverse is not liable for any negligent or willful act or failure to act of any travel service provider or of any third party. Some US states are also requiring COVID tests for travelers to enter. Please note that we can *NOT* reinstate your flights for you if you cancel them. When changing travel arrangements we may have to rebook you to current fares and rates, which may result in an increase in the cost of your arrangements, in addition to our administration charge and the travel service providers change fees. Enjoy the discount! Because these clinics are run by a qualified, third party professional medical advisor, we are unable to accept any liability for any loss or damage in connection with the services of the clinics (except to the extent caused by fault on our part). In securing the reservation with your credit card details, you confirm that you and all travelers are over the age of eighteen (18) and that you are solely responsible for the remainder of the payment to the accommodation provider upon arrival. For all passport holders, our consultants can obtain specific information from an external visa advisory service provider on your behalf (if you wish, we can assist you to obtain visas through this external service and fees will apply). Yes! StudentUniverse UK has got you covered. If any part of a payment is non-refundable, the merchant must declare this fact in a written No Refund or Cancellation Policy to that customer before the refund is processed. Please check your applicable loyalty program for the specific terms of your membership. Where the combination of travel services offered to you is a package within the meaning of the Package Travel and Linked Travel Arrangements Regulations 2018 ("Package Travel Regulations") you will benefit from all EU rights applying to packages. By agreeing to these Terms, you expressly acknowledge your acceptance of these conditions (i.e. Travelers are responsible for ensuring that they have all necessary travel documents and visas. Our registered office is at Level 6, CI Tower, St Georges Square, High Street, New Malden, Surrey, KT3 4TE. Individual services and tour organiser packages. Travelers are responsible for ensuring that they have all necessary travel documents and visas. You may acknowledge and agree to these Terms: (i) electronically, including by e-mail; (ii) by handwritten signature; or (iii) by your payment of the invoice and/or your use of the services provided by StudentUniverse or any other travel supplier related to your booking. Most airlines have issued one free change and you may be eligible to cancel for future credit. You must contact your airline directly and or visit its website for specific information regarding these guidelines and/or any additional fees. The cards that we accept may vary based on the supplier (some airlines don't accept certain cards as payment options). All such providers are independent contractors and are in no way affiliated with StudentUniverse or any of StudentUniverses affiliated entities. However, StudentUniverse and its affiliates, parent company, employees, shareholders, subsidiaries, affiliates, officers, directors, successors, agents, and assigns do not own or operate any entity that provides goods and services for your travel, including, without limitation, lodging facilities, airline, vessel, motor coach, or other transportation companies, guides or guide services, local ground operators, providers or organizers of optional excursions, food service providers, etc. We are not obliged to accept your order and may, at our discretion, decline the order. We hold an Air Travel Organisers Licence (number 4267) issued by the Civil Aviation Authority. If a pricing correction affects your pending order, we will offer you the opportunity to keep your booking at the correct price, or we will cancel your pending order without penalty. A change to your student status will not impact your travel credit. Booking Conditions - StudentUniverse Studentuniverse Refund Policy Promo Code : r/BeamOffers Yes, and this depends on the airline's policy. By providing personal information to us, you agree that our Privacy Notice will apply to how we handle your personal information and you consent to us collecting, using, disclosing and otherwise processing your personal information as detailed in our Privacy Notice. It includes a Dispute Resolution clause under which certain disputes must be decided by an arbitrator and without a judge or a jury trial. Your travel credit will be added to your account as soon as the cancellation is processed, so almost immediately. The credit is a one-time use, not like a gift card where you can use it for several transactions or items. Any errors in names, dates and timings may result in an inability to use that booking and the booking being cancelled. An incorrect name on a booking may result in an inability to use that booking and the booking being cancelled. Cancellation received 59-30 days before departure of first product to depart in relevant booking: Deposit shall be held and an amount equal to 50% of the remainder of the payments made by you in respect of the cancelled product shall be refunded to you. This deposit is non-refundable unless your tour is cancelled by us. You acknowledge that we deal with thousands of travel service providers around the world (some of which are very small operations or are located in countries with laws, and/or in regions with technology, which may not be advanced as those existing in the UK). When you book with us we will look after you until you arrive home safely from your travels. How do I change or cancel my flight ticket due to COVID-19 / Coronavirus? https://travel.state.gov/content/travel.html, www.libertytravel.com/flights/baggage-fees.jsp, https://www.studentuniverse.com/about-us/privacy-notice. Please note that a flight described in your flight ticket as "direct" will not necessarily be non-stop. If you do not obtain the necessary travel documents, you will be denied boarding and lose the full value of your ticket. For students and those under 26, our cheap flights, hotels and tours make it affordable to travel anywhere you want to go. LAST UPDATED: March 3rd, 2023. Save your details for a quick and easy checkout process. StudentUniverse: Cheap Student Flights, Hotels & Travel Deals If the credit card is declined, you guarantee that you will settle any amounts owing to StudentUniverse immediately by money order or payment in cash. We may correct any pricing errors on our website at any time. Good. Airlines generally do not allow changes to your routing or name changes. Its possible that your friend may have qualified for something, but more likely that your friend received a refund in the form of a future travel credit. The prices of these tours are based on rates in effect (including foreign exchange rates) at the time of printing and are subject to change without notice. All refunds will be delayed until the situation stabilizes. To use your promo code, enter it in the space provided on our checkout page. We will collect all mandatory taxes, however some countries may charge additional departure, hotel or other taxes that must be paid locally. The purchase of your travel booking constitutes a contractual agreement between the traveler(s), customer(s), and/or purchaser(s)(collectively as you and traveler), and Studentuniverse.com Inc. (StudentUniverse, we, us), pursuant to the following terms and conditions (Terms, Agreement): Please read this entire agreement carefully. increases before full payment and increases attributable to government-imposed taxes or fees after full payment will be your responsibility) applicable to your purchase. Reviews. A change to your student status will not impact your credit. Bottom Line. Have I signed up before? You can also update your email address to a more permanent one on your account any time. Search for the total number in your party and log in (or Sign up) as yourself. Generally speaking, its better to book sooner rather than later if you know you need to be somewhere. If you need information regarding visa and other travel document requirements for your trip please let us know. Issuing Refunds to Credit and Debit Cards - Stanford University StudentUniverse empowers young adults to experience the world with discount travel. Wherever in the world you want to fly, StudentUniverse AU can help you get there for less. All the perks guests get, plus: Unlock member-exclusive hidden fares and hotel deals. A refund must never exceed the original payment amount. Travel documents may be subject to certain conditions and/or restrictions such as, but not limited to, being nonrefundable, non-date-changeable, and subject to cancellation and/or amendment fees. You may cancel your travel arrangements at any time, however please note that certain travel arrangements may be non-refundable. If a deposit was paid by credit card, you agree that the card may be debited for final payment without further approval by the balance due date. In short, we can offer you whatever your ticket is eligible for, please trust that we are working hard to offer you the BEST option we can find for your ticket! At this time, many airlines have delayed issuing refunds to focus on customer service and protecting passengers, but please know we will advocate on your behalf. Beginning October 1, 2021, if you plan to use your state-issued ID or license to fly within the U.S., it is your responsibility to make sure it is REAL ID compliant. These hotels will be clearly marked and confirmation of the discount possibility will be included in the booking confirmation email. Please check that your passport is valid for 6 months or longer than your intended travel time. Please be aware that overseas safety and hygiene standards are often lower than in the UK. Never miss a flight (deal) again We offer more than just airfare for students; we offer fares for Youth (ages 16-25), Faculty and airfare for everyone else. We advise you also to print the on screen confirmation. Alternatively you can ask us for copies. No need to worry, your credit will still live in My Wallet. COVID-19 - My Flight is Cancelled: Do I Get a Refund? - StudentUniverse You may check and correct any input errors in your booking up until the point at which you submit your order by clicking "Finalise Order". On the ticket, they have a link to go to the website of the airline. Delta and American Airlines are just two examples of major airlines now allowing credit to be used through 2021. you may have booked a United ticket that was operated by a partner airline). If your flight has been canceled by the airline, we will be happy to submit a request to the airline on your behalf for a refund. are beginning to reopen to travelers who have been vaccinated. combination of at least two of the following components selected before last updated: June 29, 2021. Please note, your ticket may still be subject to StudentUniverse cancellation fees as per the penalties listed under the rules of your ticket. All money paid by you to us will be the property of Flight Centre (UK) Limited and will be a debt due and payable to the travel service provider once the services to which the money relates have been provided (except for money paid for flights with an IATA airline, which might be held on trust for that IATA airline). We recommend that you contact the airline or visit the airlines website to confirm your scheduled departure time 24 hours prior to your flight. These terms were last updated on 17 September 2018. If you cancel within 24 hours for bookings greater than 7 days in advance, some airlines allow free cancellations. Check with the Centers for Disease Control and Prevention for current information prior to and during your travel. Travel documents cannot be transferred to another person to use. Most airline tickets do allow changes for a fee, plus any difference in fare. Specified hotels may offer student discounts. Expires shortly ERE Show Coupon Code in Student Universe coupons $30 OFF COUPON CODE Up to $30 Off With Code If you would like to book a stopover for your flight, you will need to contact us directly to speak with an agent. Anyone can book accommodation with StudentUniverse Hotels; you do not have to be a student. If this is not the case, you must let us know. We will try to reach you again as soon as we can. Sometimes airlines provide us with fares they do not want displayed to the general public. You can contact our customer support line 24hrs a day, 7 days a week from wherever you are in the world: +44203 056 7993 if you booked through a consultant; or. For more information about financial protection and the ATOL Certificate go to atol.org.uk/ATOLCertificate. Dollars? Due to the large volume of requests, our teams are currently prioritizing customers whose travel is scheduled within the next 72 hours. We understand the US DOT has recently issued a statement advising airlines to refund passengers for flights to, within, or from the United States that are canceled by the airline. Accommodation (if included) is based on twin share unless otherwise indicated. I have questions about baggage. There are additional requirements if the child is travelling with only one parent, with neither biological parent, or unaccompanied. All accommodation ratings are set by the relevant provider. Further information on the Code and ABTAs assistance in resolving disputes can be found at abta.com. Please note that carriers may be subject to change. Additional taxes and surcharges that cannot be pre-collected may be charged locally by car rental agencies, hotels or other suppliers. You will need to input your traveling companions' details before entering your credit card information. We advise travellers to retain sufficient local currency to meet these charges. Please see our Contact Us page for info specific to COVID-19 / Coronavirus. In addition to our administration charge, you will have to pay the travel service providers applicable cancellation charges. Please contact your airline or refer to its website for detailed information regarding their checked baggage policies, or alternatively please visit www.libertytravel.com/flights/baggage-fees.jsp for more information. You will need to have their legal name as it appears on their ID and their date of birth. However, ***** policy allows rescheduling of your flights until September 2023. Keep in mind that not all flights will be available to book with creditsthus why you'll need to give us a call to finalize your new booking. Please understand this process can take several months to get a resolution and we cannot guarantee it will result in a refund. Prices are subject to increase prior to the time you make full payment. This fee may be reduced from our standard fee due to the circumstances, and used to cover things like the costs of requesting a refund on your behalf. StudentUniverse allows you to search and compare flights from 220+ major airlines, such as American Airlines, United Airlines, Jetblue, Alaskan Airlines, Delta Air Lines, Air Canada, British Airways, Qatar Airways, Air China, China Eastern, Air Canada, Westjet, Lufthansa, KLM and more. StudentUniverse: Cheap Student Flights proof of yellow fever vaccination) may deny you entry into a country or invalidate your travel insurance cover. Visit the Travel Clinic website or speak to your travel consultant to make an appointment. StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. You should be aware that costs could increase closer to the departure date. Many of the flights and flight-inclusive holidays on StudentUniverse.co.uk are financially protected by the ATOL scheme (under Flight Centre (UK) Limiteds ATOL number 4267). Out of normal office hours you may also contact our emergency assistance department on the numbers specified in the section below titled Emergency contact. Basic Economy . If you do not wish to cancel online we can help you faster if you provide as much information as possible when you reach out to us please provide the following information: Please dont! The data will be collected when you check-in (either online or at the airport) or, in some circumstances, will be required when you make your booking. Please let us know of any special requirements you may have for your travel arrangements such as special meal and seating requests, room type or disabled access. We will rely on the authority of the person making the booking to act on behalf of any other traveller on the booking and that person will bind all such travellers to these Booking Conditions. If you do not wish to sign up, some bookings will allow you to "Continue as Guest". StudentUniverse is part of the Flight Centre Travel Groupone of the world's largest travel companies. Your credit is only good for the original airline your flight was booked with, and you'll need to give us a call to rebook. To make a booking, click "Buy Now" and follow the prompts that appear on-screen. Please travel responsibly and take into account all local health guidelines and restrictions in both your home city and the destination youre considering visiting before traveling. Your travel service providers will be identified on your quote or travel documents and their respective terms and conditions will be available directly on their websites or by contacting them. Coronavirus FAQ | StudentUniverse Canada

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